Hanisha Electricals
Warranty Policy
This Warranty Policy explains how warranty support is handled for eligible products purchased from Hanisha Electricals. Warranty availability, duration, and service process may vary by product and brand, so please review product details carefully before placing an order.
Coverage
What warranty usually covers
Where a product is sold with a manufacturer or seller-backed warranty, coverage generally applies only to manufacturing defects or functional faults arising during normal intended use. Warranty does not typically cover damage caused by misuse, improper installation, voltage fluctuation, water exposure, accidental breakage, unauthorized repair, normal wear, consumable parts, or use outside product specifications.
Check product listing
Keep invoice safe
Use as intended
Report issues promptly
Process
How to request support
To request warranty assistance, please contact Hanisha Electricals with your order number, invoice, product name, issue description, and clear photos or videos where relevant. Our team will review the request and guide you on the next steps, which may include troubleshooting, brand service-center coordination, replacement review, or other support based on the product and applicable warranty terms.
Inspection, approval, pickup, shipping, repair, replacement, and turnaround timelines may depend on the manufacturer, service partner, stock availability, and your location. Customers may be required to follow brand-specific service procedures where applicable.
Important
Key warranty conditions
Warranty terms are product-specific and may differ across switches, lighting, wires, cables, MCBs, boards, accessories, and other electrical items. The warranty period, claim method, and remedy are determined by the applicable product listing, invoice, packaging, or manufacturer documentation.
Products that are damaged during incorrect handling, modified after delivery, installed by unqualified persons where professional installation is required, or used in unsuitable environments may not qualify for warranty support. Consumables and items with limited-life components may also have restricted or no warranty coverage unless clearly stated.
Hanisha Electricals may request return of the product, packaging, serial details, or supporting evidence before processing a claim. If a claim is found ineligible after review, the product may be returned without replacement or refund unless otherwise required under applicable law.
Support
Need product assistance?
For warranty questions, order help, or product clarification, please contact our support team before or after purchase. We are here to help you shop with confidence.